12 things all Helpdesk Workers should perform

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12 things all Helpdesk Workers should perform

12 things all Helpdesk Workers should perform

Help Desk: The Help Desk is a department within a company that is responsible for answering the technical questions of its customers. The questions and their answers are usually channelized through E-mail, Telephone, Website, or Online Chat. There is even some help desk softwares make it easier for the people running the help desk to quickly find answers to common questions.